Shipping Costs
Customer assumes all costs in shipping to us, and we assume the cost in shipping back to the customer. All replacement/repaired products are shipped UPS Ground unless a rush is requested. The cost of such a shipping upgrade is to be paid by the customer prior to shipment.

Warranty Procedure
Customer must request Return Authorization via email to sales@round2.net. Verbal requests are not accepted.

Warranty Period
All product, unless specifically stated on the Round2 Invoice, is sold AS-IS, WHERE-IS, with no express or implied warranty.

Manufacturer Warranty
Manufacturers sometimes offer warranty for the following products: hard drives, retail boxed CPUs, and monitors. Customers should contact the manufacturer for any warranty information or requests.

Software
Software is not returnable or exchangeable.

Warranty Forfeiture
Warranty is not granted if a product is received without original invoice. Warranty is void if serial tags, receiving numbers, product stickers, or manufacturer seals have been removed, altered or tampered with. Warranty is void if mishandling, improper use, or defacing of the product that would normally void manufacturer's warranty has occurred. Products damaged due to improper or inadequate packaging when returned for RMA purposes are not granted warranty coverage.

Round2 Technologies, Inc. is not responsible for any damage to other parts or personal or property injury as a result of using any of our products or as a result of defective products.